Privacy Policy

Your Data - Your Rules

Our policy is to use any data that we collect to carry out our business with our clients. Furthermore, we only collect the information necessary to accomplish this. Once jobs are completed the data is stored offline for a reasonable amount of time after which it is destroyed using the wiping process to the US DoD standard of digital destruction. In the event that the data will likely be needed for client purposes in the future, the data may be stored longer.

Digital Policy

Your email address may be stored in our address list and is used for communication and responding to requests. You may request to remove yourself from our address list at any time by sending an email with "remove me from the address list" in the subject line. Requests will be handled on a case by case basis and you will receive a response within 7 business days.

All incoming/outgoing phone calls and voicemails are recorded and may be stored securely offline. Recordings may be used for litigation purposes. Recordings may also be used as agreements or contracts. In some cases recordings may be shared with legal council and converted into text document(s).

Abandonment Policy

Goods(hardware) left for over 30 days either paid or unpaid for will have data wiped and sold to cover costs. Similarly, Domains 30 days past due will be released to public domain. Once a domain(s) is released it may be available for anyone to register and will result in permanent loss of the domain.

Contact us if you have any questions about our privacy policy or to make any specific requests with respect to your data. Requests will be handled on a case by case basis. In the event of a dispute mediation is the preferred method of resolution.